Job: Operations Manager
NEW - live role with remote interview and onboarding We are recruiting for a Head of Operations / Operations Manager for a litigation practice in Manchester. The work types range across civil and commercial litigation as well as a volume litigation arm handling 25,000+ cases a year of financial misselling claims. You will need to have operations management experience within a law firm setting. You will be involved in all stages from strategy around conversion and claims retention through the life cycle through to bill collection and credit control at the other end of the process. You should have a track record in a similar role taking projects from cradle to grave and delivering. Knowledge of the Proclaim case management system and reporting and workflow analysis would be hugely advantageous. This is a role for an immediate start with remote interviewing and onboarding.